Bob Clements International

Online Training FAQ

How many courses can I enroll in at one time?
You can enroll in all 20 courses, if desired. However, we recommend that courses be assigned in groups of 3 to 5 during a one-year period. See the full course listing with the link to the course catalog.

How long do I have access to my courses?
Registered users have Continuous Access as long as your organization maintains an agreement with Bob Clements International, Inc.

What additional tools or information is available after course completion?
Reviews include printable course outlines for quick reference to key points, as well as printable worksheets for on-the job application.

Do I have access to performance tools or models?
Performance is modeled through examples and application scenarios that allow learners to analyze situations and identify the best solution. The application tools provided in review classes are designed for on-the-job use.

How much time is needed for each class?
  • Main classes take about 45-60 minutes to complete.
  • Reviews take approximately 10 minutes to complete.
How do I make time for training?
We suggest that you forward your phone to voice mail and return calls after your training time. You may wish to put a “Training in Progress” sign at the entrance to your office or work area. Regardless, you need to schedule yourself “out” for training.

What if I can’t complete the training in one sitting?
If you are unable to complete your training time, you may stop and return to the class at any time.

What is involved in taking the knowledge survey at the end of initial course?
At the end of each main class, students complete an online test that evaluates immediate recall of content. This knowledge survey is made up of Multiple-choice and true/false questions. The students score is recorded in the virtual learning center.

How do I keep track of my progress and what classes need to be completed?
Each student has a personalized “My Classroom” Page. Once a class is completed, a green checkmark appears under the class in My Classroom. Then, a green light appears for the next class (review) indicating it is available for you to take.

What about reviews?
Reviews are available at periodic intervals after completing a main class. Each one summarizes key points from the main class and provides opportunities to apply content to real-work situations.

Are there final tests or assessments?
Yes, after each review, there is a four-question quiz to reinforce learning. After the last review, students complete a 20-question final knowledge assessment to test retention.

Is there proof of course completion?
Yes, Participation recorded in the virtual learning center.Students can print an official certificate after the final review.

Will my people need training and assistance to participate in online training?
All courses are user friendly. Your employees can easily access their record of completed courses and scores.

Will our company and employee information be confidential?
The learning center site is set up specifically for your company and all results are confidential. Only managers with authorized access will be able to view employee information.

How complex are the technologies related to on-line learning?
The BCI on-line learning packages require only a browser and an internet connection. Most users will need access to an email address and computer to access their programs.
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