Bob Clements International

Strategic Package

Focus: Assist management in reaching long-term financial and employee management objectives

While a dealer has a relationship with each of its vendors, not all of those relationships are equal. Some relationships are merely tactical while others are strategic. What’s the difference? A tactical relationship can help both partners generate revenue, but nothing else. A strategic relationship can help both partners accomplish greater and longer-term objectives.

Survey and Planning
Standardize potential expectations of each functional discipline (Service Shop, Marketing, Finance, HR, Retailing/Merchandising)
  • Prior year performance — sales, gross profit, net profit, expenses, payroll, staffing
  • Benchmark survey
  • Prior year accomplishments
  • Draft critical issues
Planning event facilitation
  • Critical issues — determine the "real" issues and real opportunities
  • Vision setting and vision accountability
  • Business objectives and strategies to achieve goals
  • Margin improvement
  • Customer care initiatives
  • Forecast setting, revision, review
Performance accountability and Comparative Financial Performance
  • Work with management team, discuss issues and benchmark progress
  • Evaluate progress towards goals and make adjustments
  • Implement on-going accountability measures with management to ensure progress and outline steps that will aid in achieving long-term vision
At BCI, we are committed to helping our dealers become strong and profitable.

This program can be purchased as a whole package or by specific service.

Call 1-800-480-0737 today for more information.
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Service Event 2
A profitable service department starts with a shop that is clean, organized with good flow.  As a part of the service package, BCI partners with your dealership to make sure that all the right elements are in place to move your service department to a new level of profitability.
Call BCI for more information
1-800-480-0737